FocusAutoSales Store Policies

1. Please register for your Login ID and Password first.

• To protect our clients, this web site is password protected. Please register first.
• FocusAutoSales reserves the right to refuse password requests or cancel existing password.
• Inactive accounts will be deleted from our system on a periodic basis.

2. Order Information

• A confirmation email will be sent to you upon successful completion of the checkout process. A second email with your invoice including shipping charges will be sent out after the shipment has been sent out through UPS.
• The receipt of the first e-mail order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell.
• You may receive a call from FocusAutoSales to confirm your order.

3. Prices and Availability

• Due to circumstances beyond our control, prices and availability are subject to change without notice.
• The colors shown on the products are an approximation of the original colors, and may vary on your computer system.

4. Minimum Purchase and Discount Policy

• No minium order is required.
• Free local pick up.

5. Payment Method

• We accept credit Cards only (VISA, Master Card, Discover and American Express).
• Upon receiving order, your credit card will be processed for pre-authorization.
• The orders with declined credit card on pre-authorization: (1) the email will be sent out to notify the customer. (2) The order will be canceled unless we receive the valid credit card information within 48 hours of our notification.
• No COD orders.

6. Shipping & Shipping charge policy

• All orders received from Monday through Friday before 1:00PM PST will be shipped out the same day. All orders received after 1:00PM PST will be shipped out the next day on Friday through Sunday will be shipped out on the following Monday. Exception applies to the National Holidays and the special circumstances.
• We ship orders by UPS ground or USPS
• Delivery time is usually 4 to 9 business days from the time your package leaves our store.
• Business day delivery service excludes Holidays & Weekends.
• If you choose the next business day service, you need to pay additional shipping charge.
• You will receive a tracking number when your order is shipped. (You can track your order next business day)
• Lost Parcels: FocusAutoSales.com is not responsible for the lost/missing insured parcels during the transportation. In case of such an event that the insured parcel is missing or lost, FocusAutoSales will submit the insurance claim for the customer. FocusAutoSales cannot credit customer's account until the insurance claim is successfully resolved, and FocusAutoSales receives the fund from the shipper. Also, the shipping charge for the lost parcels is excluded from the insurance coverage, and FocusAutoSales cannot credit/refund the original shipping charge. Please note that the USPS shipment policy requires a 60-day waiting period before submitting for an insurance claim.
• Please note: UPS holds the packages one extra day at the destination to correct the shipping addresses, if the shipping addresses provided by the customers are not complete and accurate. Under the circumstances, UPS charges the extra shipping cost to the shipper (FocusAutoSales) for the Address Correction Service. FocusAutoSales reserves the right to charge customer $6.00 to cover the expense incurred by the incomplete/inaccurate shipping address provided by the customer. The extra charge by FocusAutoSales on customer's credit card account may show up after 4 to 6 weeks from the order date due to the UPS billing cycle. It is customer's responsibility to provide the accurate shipping address at the time of order to eliminate the unnecessary shipment delay and the additional charges.
• International shipping charges are not free.

7. Sales Tax

This is a retail website. Sales tax is excluded on all out-of-state retail transactions.

8. Return Policy

All sales are final. No refunds or exchanges are accepted.

9. Privacy

Any personal information such as your name, phone number, address, e-mail address, products purchased, etc, obtained through the Product Order Forms, the Contact Us forms, or any other media is private, and is maintained by FocusAutoSales in a secure and protected environment, and will never be released to any third party.

10. Copyright information and user rights

• All content appearing on this web site is the property of FocusAutoSales. As a properly registered user you are authorized to view and print the content on this web site as long as
  1. The print is used for purchasing of the merchandise from FocusAutoSales.
  2. The print includes the copyright notice: "Copyright (c)2006 FocusAutoSales " watermark.
• Due to the liability and other legal matters, you may not download the pictures of the products and use them with any commercial applications.